Refund Policy

    • Firstly, we love to craft these artefacts for you. Secondly, we do our best in packaging and delivering your desired product to your doorstep. 
    • Please make a video while opening the package. In case of a damaged or a missing product, send us a video. No refund or return will be entertained without the video.
    • We will resend you a fresh and new piece with no extra charges once we receive the damaged product.
    • The ‘SALE’ products are not allowed to refund or return.
    • Placed orders can only be cancelled within the 2hrs of ordering. Once we hand over our products to the shipping team – they can’t be cancelled.
    • Our core priority is customer satisfaction – that is why we deal with all kinds of disputes amicably. In case any dispute is not handled, it would be forwarded to the Jurisdiction of India.

  • Exceptions / non-returnable items
    Certain types of items cannot be returned or refunded, like fragile products (Ceramic) and perishable goods (such as food, flowers, or plants)

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